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What is Microsoft Teams?

Khushboo Judge

Innovation Cadet

© Copyright

Microsoft Teams is a chat-based collaboration tool that is part of the office 365 suite allowing organizations to work, chat and collaborate.

The application was originally released in March 2017 as an alternative to Slack, Fleep and other collaboration tools in the market; since then the tool has grown and been widely adopted by business.

The main objective of MS Teams is to help organisations work together under the same umbrella to enrich communication, enhancing collaboration and teamwork with ease. It is a chat-based tool within the Office 365 suite that integrates with a wide range of Third-party apps along with Office 365 products, while being included with Office 365 licenses for free. The primary feature is to chat, though it also facilitates video/audio calls, meetings, screen-sharing, and files, which are essential to the collaboration experience.

Our handpicked top features focused on business are:

  • Conversational channels
    • Direct access to Office 365 applications
    • Fast and easier to search information
    • Conversation threads
    • Third-party integrations
    • Team calendar
    • Mobile app
    • Enhanced security
    • Background blur for video meetings
    • Recording meetings
    • Guest access
    • Customisable capability

How Teams can Benefit your Business

An effective solution for collaboration and teamwork

Chat: MS Teams facilitates quick and easy messaging within an organisation or a business. Users can have private or team-based conversations without losing the conversations. MS Teams also has the option to conduct a video or audio call directly from the chat window, enabling the quick and easy transfer of information between team members.

Smooth work experience: MS Teams provides the capability to utilise other Microsoft suite applications, such as PowerPoint, Word, Excel, Planner, OneNote and SharePoint within a conversation. While having conversations in MS Teams, everyone involved can review document’s and make amendments, enhancing the ability to collaborate.

Third-party Integration: MS Teams comes with some out-of-the-box third-party integrations ranging from Project Management software, HR tools, analytics and social media sites. This integration helps to add your favourite apps or third-party services, decreasing the time spent on browsing and switching to other applications. An organisation can also leverage the MS Teams API to develop and integrate more systems.

Customisation Capability: This powerful tool helps to meet the demanding requirements of teams or the organisation.

Real time conversations: Employees at times get overwhelmed with the number of emails they receive each day and using MS Teams solves half of the problem. This interactive platform is great to ask quick queries or chat instead of sending emails back and forth. This automatically reduces the stress and increases business productivity.

Security: In MS Teams, chats are always securely encrypted, and Microsoft Teams provides security measures to protect chats, files or any form of data. It also allows for two factor authentication.

Collaboration with external parties:  MS Teams has the capability to invite external users using direct email and this is great functionality for interacting with clients or vendors.

Affordable price: One of the top benefits is that if your business or organisation is already using Office 365, MS Teams is free to use, and you don’t have to worry about pricey collaboration tools.

As MS Teams is included as part of the Office 365 suite, offering unique features and seamless integrations that increase performance and productivity within a business, it’s a no-brainer to give it a go. Microsoft is continuing to iterate and improve the platform to deliver a user-friendly collaborative experience that brings your people, their conversations, and their ideas together.